Alerts

To keep you informed of important messages from the city!
2026-10-21

October 21, 2026 - Drinking water supply interruption AND boil water advisory for certain addresses on Sainte-Marie, Hymus, Frank-Toope and Trans-Canada Highway

Drinking water supply interruption AND boil water advisory for certain addresses on Sainte-Marie, Hymus, Frank-Toope and Trans-Canada Highway

Works Info

Stay informed about the work being carried out in the city, whether it involves road repairs, infrastructure maintenance, work on the water network, or park redevelopment. For any questions or to report an issue related to the work, please call 514-694-4100.
2026-10-09

Closure of Chemin Sainte-Marie from October 13 to 23

Chemin Sainte-Marie between Boulevard Saint-Charles and the first entrance to the Walmart shopping centre will be completely closed to traffic from Tuesday, October 13 to Friday, October 23, inclusive.

2026-08-28

Street Lighting – Replacement of lampposts

Nature of the work: Replacement of lampposts to convert the old lighting source to LED.

2026-06-29

Reconfiguration of the merge lane onto Saint-Charles Boulevard South at the Sainte-Marie Road East intersection

Reconfiguration of the merge lane onto Saint-Charles Boulevard South at the Sainte-Marie Road East intersection, starting June 29.

Claims

Notice in writing to the Town Clerk

If you claim to have suffered bodily injury or damages to your movable or immovable property as a result of an incident related to the Town’s activities and wish to claim compensation from the Town, you must give or cause to be given notice in writing to the Town Clerk within fifteen (15) days of the incident, failing which your claim may be denied. This obligation is provided for in section 585 of the Cities and Towns Act, CQLR c. C 19 (the "CTA").

*Please note that a notice given orally or the writing of an event report by a municipal patroller does not constitute an adequate notice of claim as per the CTA.

The notice must include the following information:

  • the surname and given name of the claimant;
  • the address of the claimant;
  • the phone number and e-mail address of the claimant;
  • the date and location where the damage occurred;
  • the alleged cause of the damage;
  • the details of the claim;
  • photos, if available;
  • any document supporting the amount claimed (e.g., invoices, written estimate, etc.).
You can submit your notice of claim using the interactive form below, which will then be forwarded to the Town Clerk.

We also suggest that you notify your personal insurance company of any damage.

Before moving or repairing anything, be sure to take several photos to establish the circumstances surrounding the incident and the extent of your damage.

In addition, in order to prevent further damage, it is your responsibility to carry out the necessary work or repairs.

  • When the 15-day period for submitting a notice of claim has expired (585 ss. 1 and 2 CTA);
  • Following an accident on a sidewalk, street, road, walkway or bikeway caused by ice or snow, unless negligence or fault on the part of the Town can be established (585 ss. 7 CTA);
  • When the damage results from the presence of an object on the roadway or on a walkway or bikeway. (604.1 para. 1 CTA);
  • When damage is caused to the tires or suspension system of a vehicle due to the condition of the roadway or a bikeway (section 604.1, para. 2, Cities and Towns Act);
  • When the damage results from the fault of a builder or contractor to whom the Town has entrusted construction, repair or maintenance work (section 604.3, Cities and Towns Act).**
  • In the event of a collision involving a Town vehicle, the Direct Compensation Agreement applies in most cases, and each party must contact their automobile insurer.
  • Please also note that Town representatives present at the scene of an incident are not authorized to admit or accept liability on behalf of the Town. All claims must be reviewed by the Town.

**In such a case, your claim will be forwarded to the builder or contractor for handling.

The prescription to file a proceeding for damages against the Town is:

  • six (6) months after the day on which the incident happened or the right to take action accrued for property damage; and
  • three (3) years from the day the right to take action accrued for bodily injury.

Please note that a formal notice and negotiations with the Town do not have the effect of interrupting the limitation period.

Disclaimer
The information provided above is for informational purposes only and has no legal value. We invite you to consult the provisions of the CTA or a lawyer.